Welcome to BaseBraid (hereinafter referred to as “we,” or “us”). We highly value the protection of users’ personal information and privacy. This Privacy Policy explains how we lawfully and reasonably collect, use, store, and protect your personal data.
This Privacy Policy applies to all users who access, browse, register accounts, place orders, use after-sales services, or contact customer support through this website.
By using this website and related services, you acknowledge that you have fully read, understood, and agreed to all terms of this Privacy Policy.
To enhance user experience and service quality, we may use Cookies and similar technologies on your device to record browsing preferences, visit history, and operational behavior.
Cookies are not used to directly identify your personal identity. They are used solely to optimize website functionality, improve system stability, and analyze user behavior.
You may manage, restrict, or delete Cookies through your browser settings at any time.
We collect and use personal information mainly for the following purposes:
Processing orders and providing after-sales services
Providing customer support and consultation services
Sending order status updates and important service notifications
Improving website functions and user experience
Preventing fraud and abnormal transactions
Without your explicit consent, we will not disclose, sell, or exchange your personal information with unrelated third parties.
When necessary, we may share only essential information with logistics providers, payment processors, and technical service partners to fulfill our services. Such partners are strictly restricted in how they may use this information.
If you have any questions regarding this Privacy Policy or personal data protection, please contact us:
Address:
2101 N Lamar Blvd Apt 5, Austin, TX, USA
Phone:
+1 (210) 404-4391
Email:
complaintcare@basebraid.com
Service Hours:
Monday to Friday
09:00–12:30 / 14:00–18:00 (Australia Time, GMT+10)
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