Contact Us

If you have any questions, suggestions, or need assistance while using basebraid (hereinafter referred to as “we” or “us”) online store, our customer service team is here to help. We will provide prompt support and solutions.

1. Contact Information

Address:
2101 N Lamar Blvd Apt 5, Austin, TX, USA

Phone:
+1 (210) 404-4391

Email:
complaintcare@basebraid.com

2. Online Service Hours

Our customer service team is available:
Monday to Friday: 09:00–12:30 / 14:00–18:00 (Australia Time, GMT)

Questions submitted during service hours will be responded to as quickly as possible. Inquiries submitted outside of service hours will be handled on the next business day.