Cookies Policy

To enhance your experience while using BaseBraid (hereinafter referred to as “we” or “us”) online store, we use cookies and similar technologies on your device. Please read this policy carefully to understand how we use cookies and your choices.

1. Definition of Cookies

Cookies are small text files stored on your device to record website usage, preferences, and functional status. Cookies themselves do not identify your real identity and are used solely to optimize website functionality and services.

2. Types of Cookies We Use

We may use the following types of cookies on our website:

• Necessary Cookies: Ensure core website functions operate correctly, such as shopping cart and account login.

• Performance / Analytics Cookies: Collect visit data to improve website performance and user experience.

• Functional Cookies: Remember user preferences, such as language selection and interface settings.

• Security Cookies: Help prevent fraud and ensure payment and account security.

3. Purpose of Cookies

Cookies help us achieve the following purposes:

• Remember user visit preferences and settings

• Analyze user behavior to optimize the website and services

• Provide a secure and reliable payment and transaction environment

• Improve user experience and reduce technical errors

4. User Choices and Consent

• You can manage, restrict, or delete cookies through your browser settings.

• Upon your first visit, we will obtain your informed consent for the use of necessary cookies.

• Withdrawing consent will not affect already collected necessary information but may impact certain website functions.

5. Third-Party Cookies

We may use cookies from third-party service providers (e.g., website analytics tools) to improve website functionality and analyze traffic. These third parties are strictly bound by privacy regulations and only use data with user consent.

6. Data Security

• Cookie information collected is securely stored on our servers.

• We take technical measures to prevent unauthorized access, disclosure, or tampering.

7. Contact Us

If you have any questions about our Cookies policy, please contact us:

Address: 2101 N Lamar Blvd Apt 5, Austin, TX, USA
Phone: +1 (210) 404-4391
Email: complaintcare@basebraid.com

Customer Service Hours: Monday to Friday, 09:00–12:30 / 14:00–18:00 (Australia Time, GMT)